Monitoring to see if the correct call for service code was used

Monitoring to see if all dispatch formats were followed

Monitoring to see if calls for service were entered within 60 seconds of receipt

 Monitoring to see if calls for service were dispatched within 120 seconds of receipt

 Monitoring calls produced for information accuracy

 Monitoring calls produced to check for 5 W's (Where, What, Who, When, Weapons)

 Monitoring employees' performance of all calls produced to check for accuracy, brevity and clarity