To arrange to discontinue water service, call our Customer Service Department at (803) 545-3300. They are available to receive your request to discontinue water service between the hours of 8:30 AM and 6:00 PM, Monday through Friday.
Only the account holder will be allowed to terminate service. The last four five digits of the social security number must match the account information or the request will not be processed. All final readings will be taken within five business days of the termination effective date.
When you call, please be prepared to provide the following information:
All Final Bills are mailed with the words "Final Bill." Only bills marked "Final" terminate your finance responsibility for the service.
1136 Washington St.
Columbia, SC 29201