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Online Payments

The City of Columbia is proud to announce the completion of its customer billing system upgrade!  As a result, Customer Web Access (CWA) has a new look and feel but all the usual functions are still available and easily accessible.  Through CWA you can:

  • View your monthly statements
  • Go Green – Receive electronic bills
  • Review your water consumption, billing and payment history
  • Pay your bills by credit/debit card or e-check through a partnership with sc.gov.

 

What’s New???

  • Site navigation has a new home.  Navigate the new site using an upper tab bar.
  • Stay connected!  Follow the City via its many social links found in the site’s footer.
  • Additional security feature applied. Upon login, you will be presented with security
    question options to complete your account registration.

 

 

Water/Sewer Payments Parking/Solid Waste Payments

 

NOTE: For the first log in, you must reset your password using the “Forgot Password” feature.

 

The Customer Care Staff is available to answer questions from 7:30 a.m. to 11:30 p.m., Monday through Friday. Please call (803) 545-3300.

 
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