A. We cannot accept request for service from a third party.
B. The account must be listed in the name of lessee or purchaser/owner of property.
C. We will request the following information:
1. The street address where water service is requested.
2. The name to appear on your account.
3. Mailing address if different from the service address.
4. Social Security Number.
5. Place of employment
6. Date service is to begin
7. Contact telephone numbers for home and work
8. Drivers License, Permit or State issued I.D.
9. Copy of Closing statement or Lease agreement (Page reflecting name of landlord and tenant: signature page)
IN SOME CASES, OUR REPRESENTATIVES WILL NOT BE ABLE TO EXTEND SERVICE AT THE TIME OF YOUR REQUEST. YOU MAY BE GIVEN ADDITIONAL INSTRUCTIONS AND REQUIREMENTS BEFORE SERVICE CAN BE ESTABLISHED.
There is a $30.00 New Account fee added to your first bill. There is an additional $15.00 connection fee.
TRANSFER SERVICE
All past due balances must be zero before service can be transferred. In some cases, your request to transfer may be denied if additional information is needed based on the new address. The Representative will inform you when denial is necessary.
There is a $30.00 New Account fee added to your first bill. There is an additional $15.00 connection fee.
All customers receive a water bill each
month. If you do not receive a monthly bill, you must contact Customer Service immediately. Failure to receive a bill does not relieve the customer of the obligation for payment nor from the consequences of non-payment