Important Updates

  • All debit and credit card payments processed by the City of Columbia will be charged a convenience fee by the credit card processor. For More Information PDF document

Mail-In Payments

  • Payments Accepted: Water, Sewer & Stormwater Utility Bills
  • Location:
    PO Box 7997
    Columbia, SC 29202
  • Payments Methods: Check, Money Order
  • Fees: No fees
  • Payment Restrictions: None

Phone Payments

  • Payments Accepted: Water, Sewer & Stormwater Utility Bills
  • Location: City of Columbia Utility Telephone Payment
  • Payments Methods: Visa, Master Card, American Express, Discover, Debit Cards with NYCE Star and PULSE logos
  • Fees: $4.00 per transaction
  • Hours: 24/7
  • Phone: 1-866-942-6729
  • Payment Restrictions: Allow 2 business days for your account records to be updated.

Online Payments

  • Payments Accepted: Water, Sewer & Stormwater Utility Bills
  • Location: City of Columbia Online Payment Portal
  • Payments Methods: Visa, Master Card, American Express, Discover, Electronic Check
  • Fee Schedule: 
    • See Updates above for credit card fees.
    • Electronic Check
      $2.50 per transaction
  • Hours:
    Online portal access 24/7
    8:30-5:00 M-F for questions about this service
  • Phone: (803) 545 3300 City of Columbia Customer Care
  • Payment Restrictions: None

Walk-In Payments

Payment Center

  • Payments Accepted: Water, Sewer & Stormwater Utility Bills
  • Location:
    1339 Main St.
    Columbia, SC
  • Payments Methods: Cash, Check, Credit Card, Money Order
  • Fees: No fees for cash, check, or money order. See Updates above for credit card fees.
  • Hours: 8:30-5:00 M-F
  • Payment Restrictions: None

Eau Claire Office

  • Payments Accepted: Water, Sewer & Stormwater Utility Bills
  • Location:
    3905 Ensor Ave.
    Columbia, SC
  • Payments Methods: Cash, Check, Credit Card, Money Order
  • Fees: No fees for cash, check, or money order. See Updates above for credit card fees.
  • Hours: 8:30-5:00 M-F
  • Payment Restrictions: None

The Mailroom

  • Payments Accepted: Water, Sewer & Stormwater Utility Bills
  • Location:
    1505 Charleston Hwy.
    West Columbia, SC
  • Payments Methods: Cash, Check
  • Fees: No fees
  • Hours: 8:30-5:00 M-F
  • Phone: (803) 796 8855
  • Payment Restrictions: No Credit Card payments. Must bring bill. No past due bills.

Night Depository (Drop Box) Payments

  • Payments Accepted: Water, Sewer & Stormwater Utility Bills
  • Location:
    Payment Center
    1339 Main St.
    Columbia, SC 29201
    OUTSIDE THE MAIN DOOR
  • Payments Methods: Check, Money Order
  • Fees: No fees
  • Hours: 24/7 for Drop-Box; 8:30-5:00 M-F for Phone-in questions
  • Phone: (803) 545 3300 City of Columbia Customer Care
  • Payment Restrictions: Payments processed on the following business day.

Bank Draft Payments

  • Payments Accepted: Water, Sewer & Stormwater Utility Bills
  • Location: Your bank
  • Payments Methods: Deducted from your bank account
  • Fees: No fees
  • Hours: 8:30-5:00 M-F
  • Phone: (803) 545 3300 City of Columbia Customer Care
  • Payment Restrictions: No past due bills.
  • To Sign Up:
    Fill out and submit the Easy Pay Billing Application PDF document or contact City of Columbia Customer Care at (803) 545 3300

First Citizens Drive-Thru Payments

  • Payments Accepted: Water, Sewer & Stormwater Utility Bills
  • Location: First Citizens Bank Branches - see branch locations at right
  • Payments Methods: Cash, Check
  • Fees: No fees
  • Hours:
    9:00-5:00 Monday thru Thursday
    9:00-6:00 Fridays
  • Phone: (803) 545 3300 City of Columbia Customer Care
  • Payment Restrictions: Must bring bill. No past due bills.
  • Branches:
    1301 Park Street
    7366 Garners Ferry Road
    2621 North Main Street
    615 Knox Abbott Drive
    2600 Rosewood Drive
    1612 Saint Julian Place
    2638 Two Notch Road
    9800 Two Notch Road
    7039 Parklane Road
    949 Lake Murray Boulevard
    1509 Dutch Fork Road
    131 Forum Drive (Sandhills)

Address

1136 Washington St.
Columbia, SC 29201
Directions

Phone

(803) 545 3300
24 hours a day
7 days a week